Shipping policy

Shipping Policy

Last updated: 5th Of August 2026

Thank you for shopping with Lymphatica. Below you'll find everything you need to know about how and when your order gets to you.


Order Processing

All orders are processed within [1–2] business days (Monday through Friday, excluding public holidays).

Orders placed after [2:00 PM EST] or on a weekend or holiday will begin processing the next business day.

During new product launches, promotional periods, or peak seasons, processing may take slightly longer. If there is a significant delay with your order, we will contact you by email.


Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your delivery address and chosen method.

Shipping Method Estimated Delivery Cost
Standard Shipping [5–8] business days [$4.99]
Expedited Shipping [2–4] business days [$12.99]
Free Standard Shipping [5–8] business days Free on orders over [$45]

Delivery estimates begin once your order has shipped, not when it is placed. Total time to receive your order = processing time + shipping time.

Delivery windows are estimates provided by our carriers and are not guaranteed.


Order Confirmation & Tracking

You'll receive an order confirmation email immediately after checkout. Once your order ships, you'll receive a second email containing your tracking number.

Please allow [24–48] hours for tracking information to become active. If your tracking number shows no movement after [3] business days, contact us at Oskarbuhl40@gmail.com and we'll investigate.


Where We Ship

We currently ship to [all 50 US states / the contiguous United States].


Shipping Delays

Occasionally, delivery may be affected by circumstances outside our control, including severe weather, carrier delays, customs processing, or high-volume shipping periods.

If your order is delayed beyond the estimated delivery window, we will notify you by email as soon as we're aware. If we are unable to ship your order within [30] days of purchase, you may cancel for a full refund.


Incorrect or Incomplete Addresses

Please double-check your shipping address at checkout. We are not able to reroute a package once it has shipped.

If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange reshipment. 

If you notice an error immediately after ordering, email Oskarbuhl40@gmail.com within [1 hour] and we'll do our best to correct it before dispatch.


Lost, Stolen, or Damaged Packages

Damaged in transit: If your order arrives damaged, email Oskarbuhl40@gmail.com within [7] days with photos of the packaging and product. We will arrange a replacement or refund.

Marked delivered but missing: Please check with household members and neighbors, and look around your delivery area — carriers sometimes mark parcels delivered up to 24 hours early. If it still hasn't appeared after [3] business days, contact us and we'll open a carrier investigation.

Lost in transit: If tracking shows no movement for [10] business days, contact us and we will file a claim and [send a replacement / issue a refund].


Product Storage & Handling

Our capsules are shelf-stable and do not require refrigeration. We recommend retrieving your package promptly and storing the product in a cool, dry place away from direct sunlight.


Order Changes & Cancellations

We can cancel or modify orders only before they enter fulfillment. Email Oskarbuhl40@gmail.com as soon as possible — once an order has shipped, it must be handled through our Refund Policy.


Subscriptions

Subscription orders ship automatically every [30] days. You will receive an email reminder [3] days before each renewal. You may skip, pause, reschedule, or cancel at any time from your account or by emailing Oskarbuhl40@gmail.com, with no cancellation fee.


Questions

Email Oskarbuhl40@gmail.com or use our contact form. We respond within [1–2] business days.

Lymphatica